English For Life (TEFL Language s.r.o.) is committed to protecting your privacy and personal information.
Information we collect
We collect personal information through our online forms, such as the application form and contact form. The information that you provide us through these forms includes all information stated on the forms such as name, email address, address, date of birth, telephone number, nationality and education level. We use this information to help with your application process through phone calls and emails and to assist us on whether you will be accepted on our course.
How we use the information we collect
We use the information collected via our website in the following ways.
- To improve visitors’ experience when using our website.
- Being able to reply to emails when people submit questions in our contact forms
- Assisting us in determining acceptance to our course.
- Allowing us to contact you over the phone with the phone number you have provided us
- Providing you with job guidance and support services before, during and after the course.
- Contacting you with surveys and for feedback after the course.
- Staying in communication with you during the course to send you course schedules and staff feedback.
Disclosure of your personal information
Your information is available to Language House TEFL staff, in order to provide you with the best services during and after the course. Not all information is available to all staff, but only the relevant information is needed in order to conduct their jobs and the course.
Your full name is made available to the accreditation committee, IATQuO, in order for them to issue the certificate upon completion of the course. We also share your name and email with our car service to collect you at the airport.
With your permission, we also share your name and email with potential future students of our program. We will always ask you for your written consent before sharing any personal information.
Security of your personal information
English For Life (TEFL Language s.r.o.) takes all appropriate steps to protect your personal information. All personal information collected is stored securely on databases with secure internet protocols to protect personal data collection. Only select staff at English For Life (TEFL Language s.r.o.) can access this information with a secure login and password. Our website and forms are encrypted using SSL technology.
How long is your personal information stored?
Personal information is stored for 5 years and then is securely deleted and destroyed. If you attended The Language House TEFL course, your personal information will remain securely stored indefinitely in order for us to provide you with continued job support and guidance, unless you request your information to be deleted, which we will do so immediately. If you ever wish to see the data that has been collected via our website forms, we are happy to provide that information to you.
Personal information is not stored in the cookies that are issued by the English For Life website. Any information stored via cookies is an anonymous identifier and therefore cannot identify any individual.
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